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PHB/Public Health Bureau
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Product Channels

Same record. Every phone.

PHB reaches everyone — not just smartphone owners. Six channels, five languages, one record. In Bayelsa, 60% of access is USSD and voice. Feature phones are first-class here.

*894# · any network · no data required

Six channels

Your HPN works everywhere.

APP
Mobile app
iOS and Android. Offline-first — works with patchy data. Full record access, booking and wallet.
iOS · Android · offline-first
WEB
Web
Full parity with the app at phbhealth.com. Works on any browser, any screen.
Any browser · responsive
USD
First-class
USSD *894#
Dial on any network, no data, any handset. Book, check HPN, refill prescriptions, view wallet.
MTN · Airtel · Glo · 9mobile
IVR
First-class
Voice IVR
Call 0700 PHB CARE. Fully navigable by voice in five languages. For when USSD is not an option.
0700 PHB CARE · 24/7
WA
WhatsApp
Message PHB on WhatsApp for care queries, appointment reminders and prescription refills.
Coming soon
DSK
Hospital desktop
PHB Connect for front-desk staff — check-in, record access, billing and referrals in one interface.
For PHB Connect members
USSD · *894#

No data. No battery worry. No smartphone needed.

Dial *894# from any Nigerian network — MTN, Airtel, Glo, 9mobile. Browse your HPN, book appointments, check results and refill prescriptions, all on a basic handset.

In Bayelsa, this is not a backup channel — it is the primary one for 60% of users. We designed for it first.

USSD · MTN2G · ▮▮▮▮▯
> *894#
PHB · Public Health Bureau
1. Find a hospital
2. My appointments
3. Refill prescription
4. My HPN
5. My wallet
> 4
PHB-4029-8156-7734
Five languages

PHB speaks your language.

Every channel — web, app, USSD, IVR — is available in five languages at launch. UI and voice menus, clinical summaries and consent flows are all localised. ~30% text-expansion headroom is built into every layout.

EN
English
English
PC
Pidgin
Nigerian Pidgin
YO
Yoruba
Yorùbá
IG
Igbo
Igbo
HA
Hausa
Hausa

Start on any channel.

Create your HPN online, or dial *894# right now on any network.

Create your HPN →Try USSD demo